How to Become a GOtv Agent in Nigeria 

The average Nigerian must have heard of GOtV and this is because of how popular, affordable, and accessible the digital TV platform is. It is quite interesting and refreshing to know that you don't have to break the bank to get premium entertainment that includes sports, movies, news, and more. 

GOtv, owned by Multichoice, came to Nigeria in 2011 and has since gained significant popularity while meeting the needs of its customers in the most thrilling way. Another fascinating part of the TV platform is that you have numerous options to pick from; if you want movies, you can decide what channel you want to watch and for how long before you switch to another. Saying that GOtv has all the goodies may somehow be an understatement. 

How does GOtv work?

When you purchase your GOtv, it is important that you have a working and compatible antenna such as the UHF or VHF put within proximity to where the Gotv will be used. The purpose of doing this is to make sure that the antenna captures signals coming from the Govt. 

The GOtv decoder which was the originally purchased system converts the signals that come from the antenna into the audio and visual content that appears on your TV screen. However, before any content appears on the screen, it is expected that a user activates the decoder and subscribes to a package that suits their needs. Depending on the package chosen, users can assess various channels and content. 

Every GOtv user has an IUC number that serves as an identifier and takes on the subscription. If your subscription and activation work perfectly, you can use your remote control to explore the different channels offered to select the content you would love to watch. However, it is important to note that Gotv runs a monthly subscription which means that you have to renew your subscription regularly. 

Who is a GOtv agent?

A GOtv agent, also known as a GOtv distributor, is an individual that has been authorized by the GOtv brand to sell and distribute their products and services. The agent serves as an intermediary between the brand and its customers, urging and encouraging people to purchase the product, assisting them with setting up the decoder, fixing subscriptions, and other related services. They can have physical stores or outlets that people can visit when they need to buy a GOtv decoder, renew subscriptions, or get assistance on relevant issues. 

Other responsibilities of a GOtv agent

• Selling Gotv decoders, subscription packages, and other related products.

• Assisting users by solving technical issues and helping customers with the activation process.

•  Ensuring proper handling of customer payment. 

• Creating awareness about the brand by educating people about the benefits of having a GOtv in their homes. 

• Maintaining records of sales and customer interactions. 

• Train people to become sub-agents 

How to be a GOtv agent

Although you will need capital, you can only know how much you will need when you decide whether you want to be a direct agent or a sub-agent. Wondering what the difference is? Here you go: 

Agent

An agent is a GOtv top person and may need enough capital to start off, but it still doesn't mean that you need a ridiculous amount of money. Enough money means that you can purchase a large quantity of the GOtv decoder and sell it to other agents who are recognized as the sub-agents. Asides from selling to sub-agents, you would also have to train them on how to go about marketing and installation of the products. While the sub-agents work under you, you will work directly with professionals within the GOtv company. 

Read also: Multichoice: Company Profile, Overview, and Culture  

Sub-Agents

Instead of working directly with the GOtv company and getting the products from there, they work under the top agents and buy products from them for resale. So, usually, there is some form of agreement between the top agent and the sub-agent which may vary from the original terms and agreement of the Gotv brand. The importance of sub-agents is that they allow for a broader distribution of GOtv products through multiple sales channels. 

Take these few steps if you are looking to become an agent for GOtv: 

Source for funds

Whatever you decide, whether you want to be an agent or subagent, you need money to acquire several things. There may be an initial fee or cost associated with licensing. Also, to stock up GOtv products to your desired quantity, you need to pay for them. While a direct agent may have to pay more because they must stock up on sufficient products to serve all sub-agents, a sub-agent can work with what they can afford because they don't have to buy in large quantitiy. 

Apply

If you have your capital ready, visit any GOTV branch office close to you and request a dealership application form. Ensure that you fill out all necessary and correct information to avoid rejection. Also, during your application, ask questions about inflation that may not be clear enough to you; this is very important as you need to be fully aware of what you are getting into and what is in it for you. 

Provide the necessary document 

For proper documentation, you may need to provide some papers and reports to indicate that you are worthy and eligible to be an agent. These documents may be required to verify your identity or register someone as your guarantor. 

Be part of the training program 

Gotv believes that you are coming to be part of the business for the first time and training is necessary to help you navigate the operations of the brand. Therefore, Multichoice, the parent company of GOtv, set up a training program to help you learn all you need to know. An assessment follows afterwards; this is to ensure that you have gotten hold of all necessary information that will help you as you proceed to start your business.

Look out for a response from GOtv

To start off as an authorized agent, the GOtv team will inform you via the contact number or email address you provided during the application process. Note that other procedures to help you get started will also be communicated to you via the same channel.  

Find a strategic location

The moment you are approved to start your business as a GOtv agent, find a location that is visible and can attract potential customers. You may also have to make signage with GOtv for people who may be passing by the location. This helps you to create enough awareness you need for your new business. 

Skills you need as a GOtv agent

• Customer relations

• Communication skills

• Organizational skills

• Attention to details

• Product (GOtv) knowledge

• Sales skills

• Problem-solving skills

If you have plans to be a GOtv agent, this is your cue to take a step - do something. Talking to someone who has been in the business for a while can also be a plus.