How to Become a StarTimes Agent

StarTimes is a long-time top digital tv product serving several subscribers with first-class content in and outside Nigeria. Whether you want to listen to the most recent news around the world, watch newly released movies, or catch up on sports, Startimes is a good go-to. 

When StarTimes found its way into the African market in 2008, it came with full force to ensure that several African homes have access to good entertainment. Hence, the idea of having agents that can spread the goodness everywhere until it reaches the last African. Currently, the African-centric tv brand has 13 million DVB subscribers and 17 million OTT users around the world. 

StarTimes Content and Services 

While StarTimes has a vast collection of networks, it operates using 4 major signal outlets; the signal-relay satellite, a Direct-to-Home satellite TV (DTH), a digital terrestrial TV (DTT), and an Over-the-Top (OTT) outlet. StarTimes features about 630 authorized channels that offer content such as news, sports, reality shows, fashion, documentaries, religion, education, and more. To help customers enjoy the content better, the StarTimes brand also ensures that the channels communicate in different languages such as English, French, Chinese, African indigenous languages, Hindi, Portuguese and more. 

Apps associated with StarTimes

StarTimes has realized that people may want to enjoy different content and will also want to be able to navigate the decoder without stress; this is why they have created a number of apps to help customers have an overall good experience. Here are some of the apps:

• StarTimes ON TV (Live football)

• StarTimes Live tv channels 

• Remote control for StarTimes

• StarTimes One

• StartTimes see

Who is a StarTimes agent?

A StarTimes agent is an individual that works for the Startimes brand as representative offering services such as customer support, sales, and installations. StarTimes has a presence in several cities in Nigeria; to meet the needs of customers residing in these places, agents are stationed in various locations of each city to cater to the needs of local customers and earn a good amount of money while at it. 

Responsibilities of a StarTimes Agent

• Addressing the concern and complaints of customers promptly and satisfactorily.

• Assisting customers with subscription renewal. 

• Installing and configuring StarTimes equipment.

• Managing customers' accounts and resolving account-related issues. 

• Register new customers for a StarTimes account.

• Informing customers about the features and benefits associated with a certain StarTimes package. 

• Identifying areas for improvement and enhancement of the business. 

How much does a StarTimes agent earn?

The salary of a StarTimes agent is not fixed because the amount of money earned by an agent depends on how intentional they are about the business and how many customers they can attract and retain. Another reason remuneration may differ monthly is based on certain factors such as the subscription plan type and customer retention duration. However, according to research, the average amount of money a StarTimes agent earns monthly is about #90,000. 

Want to become a StarTimes Agent? 

Not a bad decision and here is how to go about it: 

• You need a smartphone or a laptop that has access to the Internet. 

• Check your locality to check the number of people who use their TVs very well.

• The information above can help you strategize your location for better sales.

• Walk into any branch of StarTimes close to you to make your intentions known. 

• Pay and fill out the registration form given to you at the StarTimes office with the right information about you. 

• Once you get approval, get into branding because people should know you for what you do. 

• Branding is not exactly enough. You have to connect with people via platforms such as WhatsApp or Telegram. You can also create a group that allows you to interact with customers, take their orders and solve their complaints. 

What skills do you need?

Anyone can be a StarTimes agent, meaning no certification or degree is required to start your business. However, you need certain skills to keep yourself in business amd these skills include the following: 

• Research skills

• Sales and Marketing skills

• Communication skills

• Negotiation skills

• Organizational skills

• Collaboration

• Attention to detail

• Customer service

Get through to StarTimes

If you need to make any inquiry about StarTimes, you can talk to their customer care agents via these contacts: 

• Email: [email protected].

• 014618888 - Abuja

• 08172398181 - Abuja

• 08172398125 - Abuja

• 08172398147 - Abuja

• 09087381560 - Abuja

• 08172398155 - Abuja

• 09087381565 - Abuja

• 09087199026 - Abuja

• 014618888 - Lagos

• 09087040397 - Lagos

• 09087040392 - Lagos

• 08172398215 - Lagos

• 08172398666 - Lagos

• 09087040398 - Lagos

You can also connect with StarTimes through these social media platforms: 

• Twitter: StarTimes_ng

• Instagram: Startimesng

• Facebook: StarTimes