Job Description
Position Overview
- We seek an experienced and motivated Bakery Manager to oversee daily operations, ensure the production of high-quality baked goods, and lead a team to deliver excellent customer service.
- The ideal candidate will be passionate about baking, have strong leadership skills, and possess a keen business acumen to drive sales and profitability.
Key Responsibilities
Bakery Operations Management:
- Oversee the production process to ensure baked goods meet quality and safety standards.
- Manage inventory levels of raw materials and supplies, placing orders as needed.
- Ensure compliance with health and safety regulations and maintain a clean workspace.
Team Leadership:
- Recruit, train, and supervise bakery staff, including bakers, decorators, and sales associates.
- Schedule shifts and manage workload to meet production and sales demands.
- Foster a positive and collaborative work environment.
Customer Service and Sales:
- Interact with customers to address inquiries, take special orders, and resolve complaints.
- Collaborate with the sales team to develop promotional strategies and enhance customer experience.
- Monitor customer preferences and feedback to adjust offerings as needed.
Financial Management:
- Develop and manage the bakery's budget, ensuring profitability.
- Monitor sales performance and analyze data to identify growth opportunities.
- Set pricing strategies for baked goods to balance affordability and revenue.
Product Development:
- Collaborate with the baking team to innovate and introduce new products.
- Keep up-to-date with trends in the bakery industry and adapt offerings accordingly.
Quality Control:
- Conduct regular inspections to ensure consistent product quality and presentation.
- Implement and enforce standard operating procedures for baking and decorating.
Key Performance Indicators (KPIs)
- Product quality and consistency.
- Sales growth and profitability.
- Customer satisfaction and retention rates.
- Staff performance and engagement levels.
Qualifications and Requirements
- Education: Diploma or Degree in Culinary Arts, Baking, Food Management, or a related field.
- Experience: At least 2 - 4 years in a bakery or food management role, with supervisory experience preferred.
Skills:
- Strong leadership and team management skills.
- Excellent communication and customer service abilities.
- Knowledge of baking techniques, recipes, and production equipment.
- Proficiency in inventory management and basic financial principles.
Attributes:
- Creative and innovative mindset for product development.
- Attention to detail and commitment to quality.
- Ability to work under pressure in a fast-paced environment.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the position as the subject of the email.
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Job Overview
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Company
Hubforjobs Recruitments
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Experience
2+ years
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Location
Lagos
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Offered Salary
Confidential
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Qualification
BA/BSc/HND , OND
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Industry
Hospitality, Hotels, Restuarant, Food Services
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Date Posted
December 18, 2024
Job location
Hubforjobs Recruitments
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Category
Consulting, Recruitment, HR Services
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Website
hubforjobs.com
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Location
Lagos, Nigeria