Job Description
Lighting Finance Technology Nigeria Limited is a Loan Company, giving out Soft loans to qualified Individuals and the General Public.
We are recruiting to fill the position below:
Job Title: Call Centre Recovery Agent
Location: Oregun/Ikeja, Lagos
Employment Type: Full-time
Job Description
- Lighting Finance Services Limited, among her many services, is a Loan Recovery Agency and we are looking for Tele-Loan Recovery Officers that will contact our delinquent customers and walk them through repaying their debts.
Responsibilities
- Contacting customers and informing them of their overdue bills.
- Inform customers of overdue accounts and amount currently owed
- Collect payment by advising the customer to pay his loan via the approved channel only.
- Advising customers on their payment options and suggesting methods of payments.
- Negotiating suitable payment plans.
- Ensure all customer information is correct, including phone numbers and addresses.
- Record all interactions and commitments to repay debts in the CRM.
Requirements
- Minimum Qualification: OND/HND/B.Sc.
- Must have experience of 1 to 3 years as Loan Recovery Officer, (Call Centre Experience is an advantage).
- Proficiency in relevant Computer Applications.
- Strong Negotiation and Persuasive Skills is required.
- Must speak English fluently and fluency in our native languages is an advantage as well.
- Knowledge of Customer Services Practices and Principles.
- Excellent Communication Skills, (superior Listening, verbal and written skills).
Remuneration
This job is strictly salary (N50,000 - N80,000 monthly) plus commission based with a transport allowance and other incentives.
Application Closing Date
31st December, 2024.
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Job Overview
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Company
Hubforjobs Recruitments
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Location
Oregun/Ikeja, Lagos
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Offered Salary
Confidential
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Industry
Legal Services
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Date Posted
December 16, 2024
Job location
Hubforjobs Recruitments
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Category
Consulting, Recruitment, HR Services
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Website
hubforjobs.com
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Location
Lagos, Nigeria