Job Description

Cilantro Restaurant is recruiting suitable candidates to fill the position below:

Job Title: Cashier

Location: Lagos

Responsibilities

  • Accurately process all forms of payment, including cash, credit/debit cards, gift certificates, and checks.
  • Ensure proper change is given for cash transactions and verify credit/debit card details when necessary.
  • Use the point-of-sale (POS) system to record and close out guest checks.
  • Greet guests in a polite and friendly manner as they approach the payment station.
  • Answer any guest questions regarding their bill and address any concerns related to charges.
  • Ensure that all payment transactions are handled efficiently and without delay, maintaining a professional and courteous demeanor.
  • Review guest checks for accuracy, ensuring that all items and prices are correct before processing payment.
  • Handle any discrepancies or adjustments in a professional manner, coordinating with the restaurant manager or servers as needed.
  • Keep the cash drawer balanced at all times by following the restaurant’s cash handling procedures.
  • Securely store cash and other payment methods as per restaurant guidelines.
  • Provide exceptional service by ensuring that each guest’s experience is positive and their questions are answered clearly.
  • Assist guests with any special requests regarding payment or billing inquiries.
  • Maintain professionalism and calmness, even during busy periods.
  • Maintain accurate records of transactions and ensure proper documentation of any voids or refunds.
  • Assist in end-of-day cash-out procedures and balance receipts against POS data.
  • Communicate effectively with servers, hosts, and management to ensure accurate billing and timely service.
  • Relay guest feedback to the appropriate team members to enhance the guest experience.
  • Adhere to restaurant policies, including those related to safety, hygiene, and food safety.
  • Keep the cashier station tidy and organized at all times.

Requirements

  • Candidates should possess an OND qualification with 2 - 4 years work experience.

Application Closing Date
10th December, 2024.


Share job