Job Description
Gloval Properties is an innovative real estate company that blends traditional offerings with value-added benefits, ensuring secure and rewarding experiences for all stakeholders.
We are recruiting to fill the position below:
Job Title: Client Relations Officer
Location: Ilaje, Ajah, Lagos
Employment Type: Full-time
Key Responsibilities
- Foster Strong Client Relationships: Serve as the primary liaison between clients and the company, ensuring their needs are met with professionalism and promptness.
- Provide Excellent Customer Support: Handle client inquiries, address complaints, and resolve issues to maintain a high level of satisfaction.
- Coordinate Client Onboarding: Ensure a smooth onboarding process for new clients, providing them with necessary information and guidance.
- Monitor Client Satisfaction: Conduct regular check-ins with clients to gather feedback and proactively address concerns.
- Maintain Accurate Records: Update and manage client data, ensuring that records in the CRM system are complete and up-to-date.
- Identify Growth Opportunities: Spot opportunities for upselling or cross-selling company services to meet client needs.
- Collaborate with Internal Teams: Work closely with sales, operations, and other departments to resolve client issues efficiently and enhance overall service delivery.
- Support Sales Efforts: Assist the sales team by ensuring excellent client experiences that lead to repeat business and referrals.
Salary
N100,000 - N150,000 monthly.
Application Closing Date
13th December, 2024.
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Job Overview
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Company
Hubforjobs Recruitments
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Location
Ilaje, Ajah, Lagos
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Offered Salary
NGN100,000 - 150,000 Monthly
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Industry
Legal Services
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Date Posted
December 06, 2024
Job location
Hubforjobs Recruitments
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Category
Consulting, Recruitment, HR Services
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Website
hubforjobs.com
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Location
Lagos, Nigeria