Job Description
ZKTeco is a world-leading manufacturer of biometrics readers (facial, vein, fingerprint palm) access controls, time attendance, turnstiles and barriers, security cameras, metal detectors, car park & vehicle management solutions, X-Ray inspection, integrated security solutions, and embedded biometric and radio-frequency identification modules.
We are recruiting to fill the position below:
Job Title: Customer Experience Intern
Location: Victoria Island, Lagos
Employment Type: Internship
Job Description
- Handle customers complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Keep records of customers interactions
- Answer both general/specific customer questions about the company’s products
- Meet personal/customer service team sales targets and call handling quotas
- Provide potential and existing customers with exceptional customer service
Qualifications
- First Degree in Mass communications, Computer Science, Marketing and related field is an added advantage
- Graduates who have completed their Higher Education programs and are awaiting NYSC deployment (PRE-SERVICE).
- Corp members currently undergoing their National Youth Service Corps (NYSC).
- Confident with phone inquiries
- Knowledge of CRM tools
- Excellent verbal and written communication skills
- Ability to collaborate with teams
- Attention to detail and critical thinking
- Ability to work in a fast paced environment
- Experience in Customer Service is an added advantage.
Remuneration
Competitive.
Application Closing Date
Not Specified.
Job Overview
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Company
Hubforjobs Recruitments
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Location
Victoria Island, Lagos
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Offered Salary
Confidential
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Industry
Marketing
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Date Posted
December 11, 2024
Job location
Hubforjobs Recruitments
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Category
Consulting, Recruitment, HR Services
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Website
hubforjobs.com
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Location
Lagos, Nigeria