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Responsibilities:

Processing and closing sales and transactions satisfactorily
Answering questions about the company’s products and services
Collecting. Identifying and analyzing customer feedback and complaints
Following up with prospective and current customers on their use of our products to retain them
Developing and documenting knowledge into helpful content
Building sustainable relationships andtrust with customer accounts through open and interactive communication.
Meeting personal/customer service team sales targetsand call handling quotas.

Requirements:

Good team player, possessing good character traits and personality
At least 2 years experience as a customer service representative
Ability to multi-task,prioritize, and manage time effectively
Customer orientation and ability toadapt/respond to different types of characters
Excellent communication and presentation skills
Minimum of HND
Must live within Okota/Ago/Isolo and environs

Location: Okota

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