Floor Assistant


Job Description

Responsibilities:

  • Assist customers with product selection, offering personalized styling advice and product knowledge.
  • Maintain the presentation of the shop floor, ensuring that displays are well-organized and fully stocked.
  • Monitor stock levels and assist with stock replenishment.
  • Assist with fitting room service and ensure smooth customer flow.
  • Support the team with visual merchandising tasks to reflect current fashion trends.
  • Provide excellent customer service by greeting and engaging with clients in a friendly and approachable manner.
  • Handle customer inquiries, complaints, and returns professionally and efficiently.
  • Assist with other store-related duties as needed.


Requirements:

  • Previous experience in a retail or fashion environment is an advantage.
  • A keen interest in fashion and styling with a knowledge of the latest trends.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • A team player who is proactive and customer-focused.
  • Flexibility with working hours, including evenings and weekends.


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