Front Desk Representative


Job Description

Oma The Spa is a premier wellness destination located in Victoria Island, Lagos dedicated to providing a luxurious and rejuvenating experience for our clients. From pilates sessions to spa treatments, we pride ourselves on exceptional service and creating a serene escape in the heart of the city.

We are recruiting to fill the position below:

Job Title: Front Desk Representative

Location: Victoria Island, Lagos
Job type: Full-time

About the Role

  • We are seeking a motivated and personable Front Desk Representative to join our team. This full-time, on-site position at Oma The Spa in Lagos is perfect for someone with a passion for hospitality and wellness.
  • As the first point of contact for our clients, you will ensure a seamless and welcoming experience while managing reservations, handling inquiries, and coordinating with our team to deliver outstanding service.

Key Responsibilities

  • Greet clients warmly and professionally, creating a welcoming atmosphere
  • Handle phone inquiries and manage reservations using booking software
  • Provide detailed information about our treatments, services, and facilities
  • Assist in coordinating schedules and maintaining an organized reception area
  • Communicate effectively with clients and staff to ensure seamless operations

Qualifications

  • Excellent phone etiquette, customer service, and receptionist skills
  • Experience managing reservations and communicating effectively
  • Strong interpersonal and problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Exceptional organizational and time-management skills
  • Proficiency in Microsoft Office and booking software
  • Previous experience in the spa or hospitality industry is a plus

Why Join Us?

  • At Oma The Spa, you’ll be part of a team that values wellness, growth, and excellence. If you’re passionate about hospitality and enjoy creating exceptional experiences, this is the role for you.

Application Closing Date
Not Specified.


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