Housekeeping / Operations Supervisor


Job Description

Job Summary

  • Our client currently requires the services of a professional Housekeeping / Operations Supervisor who has previous experience in managing Service Apartments.
  • This person will oversee the activities of the other employees that are tasked with housekeeping activities and operational activities.
  • The ideal person must have not less than 5 years’ experience

Job Responsibilities

  • Supervise and train housekeeping staff, including scheduling and assigning tasks.
  • Ensure all rooms and common areas are cleaned and maintained to high standards.
  • Develop and implement cleaning procedures and protocols.
  • Conduct quality control checks to ensure work meets established standards.
  • Manage inventory of cleaning supplies and equipment, including requisitions for restocking.
  • Resolve customer complaints related to housekeeping services.
  • Address maintenance issues and report to the maintenance department.
  • Monitor and ensure compliance with occupational health and safety standards.
  • Perform administrative tasks such as timecards, attendance, and payroll.
  • Collaborate with other departments to ensure facilities are maintained to high standards.
  • Oversee all operations when the Manager is not in
  • Handle bookings and customer services when necessary
  • Resolve guest ssues the absence of the Manager

Requirements

  • B.Sc / HND / OND qualification
  • Proven work experience as a Housekeeping Supervisor or similar role
  • In-depth knowledge of cleaning best practices, chemicals, equipment, and procedures
  • Strong leadership, organizational, and communication skills
  • Excellent time management and multitasking abilities
  • Ability to work independently and as part of a team
  • Knowledge of health and safety regulations and practices.

Method of Application

Interested and qualified candidates should send their CVs to: [email protected] or [email protected] using the job title as the subject of the mail.


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