Loan Collection Officer


Job Description

Job Responsibilites

  • Collections Officers are responsible for managing the collection of outstanding debts from clients and customers
  • Reviewing the company debtor list.
  • Contacting customers and informing them of their overdue bills.
  • Advising customers on their payment options and suggesting methods of payments.
  • Negotiating suitable payment plans.
  • Maintaining customer payment records.
  • Preparing customer financial statements for banks and the state credit department.
  • Writing final notice warnings to customers when payments are not being made.
  • Instituting legal action when customers fail to pay their debt.
  • Responding to customer queries.

Job Qualifications

  • They should include these common skills and qualifications:
  • Bachelor’s Degree in Accounting, Business Management, or a similar field.
  • 2-5 years previous experience working as a Collections Officer.
  • Knowledge of payment plans and accounting procedures.
  • Knowledge of office and accounting software.
  • Patience and resilience.
  • Excellent negotiating skills.
  • Good written and verbal communication skills.
  • Familiarity with state debt collection laws.

Method of Application

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.


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