Job Description
Job Description
- Responsible for the day-to-day operations & set up mechanisms/processes to monitor payment success rates 24/7 across banks, partners, merchants and improve the same through operational excellence.
- Monitor and manage payment processing systems to ensure optimal performance, identifying and resolving any issues that arise.
- Develop and implement standard operating procedures (SOPs) for payment operations, ensuring consistency and efficiency across all processes.
- Partner with product, and engineering to implement new payment products, expand capabilities and expand our functionalities across borders
- Identify and manage relationships with financial institutions, payment processors, and other key vendors/partners, ensuring service level agreements (SLAs) are met.
- Negotiate contracts with payment processors and other service providers to ensure favorable terms and conditions for Klasha as we expand to other geographies and improve our products.
- Ensure all payment operations comply with relevant regulatory requirements, including AML/KYC, data protection, and other financial regulations.
- Work closely with the compliance team to monitor and mitigate risks associated with payment processing, including fraud prevention and detection.
- Conduct regular audits of payment processes and systems to ensure compliance and identify areas for improvement.
- Analyze payment data to identify trends, inefficiencies, and opportunities for cost savings or process improvements.
- Lead initiatives to optimize payment processing costs, improve transaction speed, and enhance overall customer experience.
- Assist the Head of Finance in budget planning and management activities, including financial forecasting.
- Conduct comprehensive financial analyses to inform strategic business decisions and identify efficiency opportunities.
- Prepare financial reports and statements, ensuring timely and accurate communication of the company's financial position to relevant stakeholders.
- Gain exposure to treasury functions, enhancing understanding of cash management, investment and debt management, and risk mitigation.
- Collaborate closely with the Reconciliation Specialist to ensure accurate and complete financial records, coordinating regularly to verify transaction data.
- Depending on organizational needs, may specialise in specific areas such as taxation, payroll, accounts receivable, accounts payable, etc. Responsibilities will adapt to accommodate these specializations as required.
Requirements
- Minimum of 5 years of experience in payment operations, financial services, fintech, or a related industry
- Bachelor's Degree in Finance, Business Administration, or a related field
- Extensive experience with payment processing systems, gateways, and related technologies.
- In-depth knowledge of AML/KYC, data protection, and financial regulations related to payment processing.
- Strong understanding of payment routing, settlement processes, and reconciliation.
- Experience integrating payment systems with banks, processors, and third-party services.
- Proven experience in leading teams and functions.
- Excellent negotiation and relationship management skills.
- Analytical mindset with the ability to make data-driven decisions.
- Excellent communication skills with the ability to present and explain financial information effectively.
- Understanding of the African payments ecosystem.
Method of Application
Interested and qualified? Go to Klasha on klasha.bamboohr.com to apply
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