Job Description
Responsibilities
- Greet and welcome guests upon arrival in a professional and polite manner.
- Review the daily arrival list to ensure proper preparation for guest check-ins.
- Allocate rooms to guests based on availability and occupancy prior to their arrival.
- Provide a smooth and efficient check-in and check-out experience for all guests.
- Inform customers about payment methods and verify their credit card information.
- Act as the primary point of contact for customers, assisting with inquiries and requests.
Requirements
- Proven experience as a receptionist or in a customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced environment while maintaining professionalism.
- Proficient in using office software and reservation systems.
- Knowledge of payment methods and credit card verification processes.
- Ability to handle sensitive information with discretion.
Preferred Qualifications:
- Previous experience in the hospitality industry is a plus.
- Knowledge of customer service best practices.
- Ability to multitask and handle a high volume of guests efficiently.
What We Offer
- Benefits: HMO and Food Allowance.
- Opportunities for professional growth and development.
- A dynamic and customer-focused work environment.
Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using "position title" as the subject of the mail.
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Job Overview
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Company
Hubforjobs Recruitments
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Location
Lagos
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Offered Salary
Confidential
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Qualification
BA/BSc/HND
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Industry
Office Administrator
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Date Posted
December 17, 2024
Job location
Hubforjobs Recruitments
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Category
Consulting, Recruitment, HR Services
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Website
hubforjobs.com
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Location
Lagos, Nigeria