Receptionist / Front Desk Officer


Job Description

Constantia Hotel and Suites is nestled in Unity Estate; aserene environment and heart of Amuwo-Odofin. Itis a boutique hotel par-excellence andoffers unparalleled luxury, comfort and service. Whether you’re in Lagos working, relocating or traveling with your family, our boutique hotel will delight you with plush amenities with upscale décor that suites your class.

Constantia Hotel and Suites is a trusted brand of choice for organizationsand discerning private clients who want to relax in the stylish comfort and feel of their own home while on a long or short stay in the Lagos area.

We are recruiting to fill the position below:

Job Title: Receptionist / Front Desk Officer

Location: Amuwo-Odofin, Lagos
Employment Type: Full-time

Responsibilities

  • Greeting Guests: Welcoming guests and providing a great first impression
  • Check-in and Check-out: Registering guests, allocating rooms, and managing the check-out process
  • Managing Reservations: Taking reservations, updating guest information, and ensuring bookings are accurate
  • Handling Guest Inquiries and Complaints: Answering questions, providing information, and resolving issues
  • Promoting Hotel Services: Promoting hotel services, seasonal packages, and loyalty programs
  • Administrative Duties: Maintaining the front desk, following standard operating procedures, and ensuring compliance with safety and health policies
  • Communicating with other Departments: Communicating with other departments, especially Housekeeping Department, to ensure smooth operations
  • Reporting to the Front Desk Manager.

Requirements

  • Must be able to operate a computer
  • Candidates should possess an OND with 2 - 4 years experience.

Salary
N40,000 - N50,000 Monthly.

Application Closing Date
10th January, 2025.


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