Spa Front Desk


Job Description

Job Summary

  • We're seeking a friendly and organized Spa Front Desk Officer to join our luxury spa team.
  • As the first point of contact for our clients, you will be responsible for providing exceptional customer service, managing bookings, and maintaining a serene and welcoming atmosphere.

Key Responsibilities

  • Greet and welcome clients, responding to their inquiries and providing information about our spa services
  • Manage bookings, cancellations, and rescheduling of appointments
  • Handle client payments, process transactions, and maintain accurate records
  • Maintain the cleanliness and organization of the front desk area
  • Provide general administrative support to the spa team

Requirements

  • 1+ year of experience in a customer-facing role, preferably in a spa or wellness environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic math skills and accuracy with cash handling
  • Female candidates are preferred for this role
  • Residing in or around Ikoyi is highly desirable.

Method of Application

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.


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