Job Description
Job Summary
- We are seeking a Technical Consultant to support its sales and client success teams.
- This role bridges technical expertise and customer engagement, focusing on pre-sales consulting, requirement gathering, and post-sales support.
Key Responsibilities
- Conduct requirement gathering, client demos, and technical webinars.
- Run proofs of concept to validate product fit for clients.
- Manage tickets, resolve client issues, and monitor usage trends for cross-selling opportunities.
- Work with sales and engineering teams to provide tailored solutions.
Job Requirements
- Bachelor’s Degree (BSc) or HND in Computer Science, Business Administration, or related fields.
- Minimum 3-5 years in technical consulting, pre-sales engineering, or customer success roles.
- Familiarity with requirement gathering, demos, and proofs of concept.
- Proficiency in managing tickets and providing ongoing client support.
- Knowledge of customer success strategies, including cross-selling techniques.
Salary
Competitive.
Method of Application
Interested and qualified? Go to Tybitx Services International Limited on docs.google.com to apply
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Job Overview
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Company
Hubforjobs Recruitments
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Experience
3+ years
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Location
Lagos
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Offered Salary
Confidential
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Qualification
BA/BSc/HND
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Industry
Marketing
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Date Posted
December 10, 2024
Job location
Hubforjobs Recruitments
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Category
Consulting, Recruitment, HR Services
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Website
hubforjobs.com
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Location
Lagos, Nigeria