Job Description
Esporta Hotels Limited is a wholly owned Nigerian company whose vision is to provide excellent services.
We are recruiting to fill the position below:
Job Title: Waiter / Waitress
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Greet and welcome guests entering the restaurant/Hotels
- Must be attentive in welcoming and seating guests.
- Must prepare and avail self for briefing to get instructions for the day
- Must maintain a personal hygiene and grooming before and during service
- Must be fully equipped for duty as per standard
- Must ensure that the service area and equipment are clean as per standard.
- Must lay up tables as per standard
- Must be fully knowledgeable about product on offer and any out of stock items.
- Must be prompt to take process and deliver food and drink orders.
- Communicate with cashier/barman to ensure correct charging of food, drinks and directly receive payments from guests.
- To be present at all times in service area during service.
- Clear dirty plates, cutlery and glasses as service progress.
- Does crumbing down and maintain general cleanliness of the service area.
- Must follow proper procedures for handling guests complaints (i.e. communicate details to supervisor)
- Should remained focused and attend to guest’s needs.
- Should be service oriented, as a good team member and have a positive attitude toward work and colleagues.
- Must have good communication and technical skills for service
- Must have a high degree of integrity, trust, respect, professionalism, honesty and care for guests.
- Must ensure that the service area/restaurant is always clean.
- Must close down restaurant as per laid down procedure.
- Must communicate at end of shift to the supervisor before leaving the station.
- Handle guest(s) requests and concerns promptly with courtesy.
- Ensure the safe keep of all inventory and service stocks.
- Be alert as well as cordial all the time.
Skills and knowledge
- Customer service skills.
- The ability to work well with others.
- The ability to accept criticism and work well under pressure.
- To be thorough and pay attention to detail.
- Excellent verbal communication skills.
- A desire to help people.
- Active listening skills.
- A good memory.
- Interested candidates should possess an OND qualification with 1 - 4 years experience.
Application Closing Date
30th December, 2024.
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Job Overview
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Company
Hubforjobs Recruitments
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Location
Ikeja, Lagos
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Offered Salary
Confidential
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Industry
Accounting / Finance
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Date Posted
December 24, 2024
Job location
Hubforjobs Recruitments
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Category
Consulting, Recruitment, HR Services
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Website
hubforjobs.com
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Location
Lagos, Nigeria