What Is Paga, And What Is The App Used For?

In regards to payment solutions in Nigeria, so many startups have emerged and created different payment solutions aimed at solving Nigeria's payment and fund remittance issues. To a large extent, this has taken the load off Nigerian banks as people now enjoy seamless stress-free banking experience instead of going to the bank often. One of the startups that pioneerd this is Paga. They have existed for more than a decade but we found out that so many people don’t have much information about them.

What is Paga?

Paga is a mobile banking platform that allows users to transfer money electronically and make payments using mobile devices. The mobile banking app acts as a mobile wallet where users can use their mobile devices to carry out some banking transactions at their convenience. The company was founded in 2009 by Tayo Oviosu and was made public in 2011.

What is the app used for?

The app is used for essential banking services such as having savings accounts, making transfers, paying for things online, and other merchant services. The emergent technology in the financial sector has made it convenient for people without a bank to pay for goods and services from the convenience of their house using their mobile phone without going to a brick-and-mortar bank. The online option, in which the account holder uses a mobile device with internet access to complete the transaction, is another option only available to account holders. The Paga account can be funded online, at a bank, with a debit card, or by depositing with an agent.

An SMS confirmation that serves as a receipt for the transaction is sent to the sender and recipient when money has been deposited and transferred. In the SMS the sender receives, the amount of money deducted from the account is confirmed, as is the withdrawal code needed to access the funds, which the sender will then communicate to the recipient. The money sent can be withdrawn by the recipient at a location or a bank partner by using the withdrawal code.

Paga is a checkout payment platform that business owners, Entrepreneurs, and merchants may incorporate on their websites in addition to the standard banking transactions made available through the mobile payments app and website. Customers of these companies can also use Paga's mobile services and agent locations to send and receive payments.

Paga customer care

Every financial institution always has a way to get to them in case of challenges their customers face. According to their website, they said they are available every 24 hours for seven days every week, which means you can contact them using any channel support below:

Call: 07000007242 Or 012777160

 Email: [email protected]

Twitter: @paga

 Facebook: @mypaga

WhatsApp: 08099227242 

SMS: 09090027242

Live chat - www.mypaga.com

Where is the Paga office located?

They have different offices nationwide where you can still meet with them aside from calling, sending emails, and using other support channels.

Lagos Office

(Head Office)

176, Herbert Macaulay Way,

3rd Floor, Yaba.

Lagos Mainland, Lagos State.

Ibadan Office

90/91 Choice plaza,

Challenge, Ibadan, Oyo State.

Abuja Office

No 43 Usuma Street Maitama, FCT

Abuja.

Landmark: UBA.

Ilorin Office

119 A Ibrahim Taiwo road,

Beside Access Bank,

Ilorin, Kwara State.

Port-Harcourt Office

27, stadium road,

Opposite the Atrium Event Centre,

Port Harcourt, River State.

Paga Login

To have access to the services offered by Paga, you need to have an account with them, which means you need to register, and after then, for subsequent usage of the app, you need to log in.

So what is expected of you is to download the app from the play store or apple store, and also you can visit their website to perform the transactions you want to accomplish. When you want to log in, you must provide vital details, including your email address and password.

This information must have been provided when registering for Paga because you can only log in when you have already registered with them. Kindly note that the login interphase for regular users differs from the agent login.

Frequently asked questions

There are other frequently asked questions about Paga that people need answers to, and below, we shall be answering some of them.

Can I buy bitcoin with Paga?

Crypto is one of the fast-rising ways people use to make Money in Nigeria, and finding an online app to trade Bitcoin can be challenging. Paga will allow you to buy Bitcoin from Paxful. This service makes it easy for you to purchase and secure your Bitcoin.

This means you have to fund your Paga wallet, which will help you buy the amount you want to secure. It is easy to use and also secure.

How much does the app charge for transactions?

Every banking activities always have some fee they add to each transaction made from their app or using their services. Paga also has its own way of handling transactions as well, and we have them below as given to us according to their website.

What is the USSD code for this app?

 For straightforward transactions, if you can't access the app or the website, Paga has a USSD code to access their services, just like other websites or banking apps and systems. This code will also allow you to perform the vital things you do on the app or website.

The USSD code for Paga is *242#, by using this will give you access to check your balance and make transfers either to the bank or another person using the app. As I said, it will be a vital thing you can also do on the app.

So many things you can do seamlessly when using the code without the challenges associated with the network. 

Does Paga use an ATM card?

Paga do issue cards that can be used to perform a cash withdrawals from machines (ATMs), and they can also be used to make payments on goods and services. The beauty of using the card is following the provider's instructions and keeping it safe. They can also give a virtual card that can be used online for different transactions.

Always note that any transactions performed on the card, either using the virtual or the actual card, are believed to have come from you. This means that any transactions conducted are your risk, as Paga can't determine if you are the one authorizing the trade or not.

Also, you can request virtual or actual ATM cards from their site after you must have logged in. 

Applying for a Card

* You have to be 18 years old to apply for a Card.

* Proof of identity is required to apply; we may carry out checks on you electronically.v

* You must provide a valid telephone number or e-mail when applying for a Card.

* All relevant Card issuance fees must be paid when applying for the card.

You can visit their card page for more information about how to apply for the card and use it.

Is Paga registered with CBN?

The Central Bank of Nigeria has approved so many online banking apps, allowing them to operate like regular banks. Pagatech Limited, a private limited liability company, owns Paga. The Central Bank of Nigeria licenses them to offer services to Nigerians through its electronic payment systems services. In order words, CBN has licensed Paga to operate its unique mobile money services in Nigerian.

How much is needed to become an agent?

To become a Paga Agent, you need to email [email protected] or Log on to www.paga.com, then select Agent and click on the link that says Become an Agent to get started. After that, fill in the necessary information, and you are on your way to becoming an agent. Also, you can use any of the contact or support addresses we provided above for easy signing up.

To sign up for and become a Paga agent, you do not need to pay any money or fee to become one, but if you want to have a POS terminal, you will need to pay a sum of N30,000 to become their POS terminal operator.

As an agent, your benefit is to receive commissions on every successful transaction you make; in addition, you will benefit from bonuses and other incentives that Paga rolls out at intervals. So, the more transactions you make, the more you make. You can read more about being an agent from their helpdesk here.

Final words on Paga

When looking for a fast, relaible and secure mobile friendly app for your banking activities, Paga has made its way into one of the apps you can use effortlessly. With the things you can do on their app, it shows it was not created for fun, they meant business and is here to stay. Do not forget that you can always check their website and also the app for more updates, and to enjoy their services.